Workspace
Container 360
Type a container or load number and see everything about that one box on one screen.
Container 360 answers "what is going on with this box?" in one step. A customer calls with a container number; you type it in and see the load's status, milestones, carrier, stops, charges, documents, appointments and history, without hunting for the load first.
- Where
- Workspace › Container 360 (/containers)
- Who opens it
- Loads · view
- Finds
- A load by container number or load reference
- Changes
- Read-only. Open the load record to make changes.
Look up a container
Type the number
In the search box: a container number likeMSMU 447 1882, or a load reference likeAR-0042.Press Enter
Spaces, dashes and capital letters do not matter. The header shows the number as it was understood, for example Showing MSMU4471882.Read the workspace
The load's header and the same tabs as the load record appear underneath.
If nothing matches you see No match with the number you typed. You only find loads you are allowed to see: a sales agent finds only their own loads (R9).
The address keeps the number (/containers?c=MSMU4471882), so you can bookmark it or send the link
to a colleague. Container numbers on the Shipments board open
here.
What you see
Before you search
A short Exceptions list: the four containers you can see with the most serious problems, each with its load reference and an Exception badge. Click one to open it.
After you search
The load header (container, load, status, customer, carrier, lane, money) and these tabs:
| Tab | What it shows |
|---|---|
| Flow | Milestones, carrier and driver, the carrier and credit gates, current issues |
| Timeline | The activity feed |
| Stops | Stops with appointments and instructions |
| Legs | Legs of a multi-carrier move |
| Clearance | The SSL or customs advance and whether it is released |
| Charges | Charges grouped by bill-to party |
| Documents | Files attached and documents generated |
| Appointments | Pickup and delivery appointments |
| Related | Phase durations, and other containers on the same booking |
Each tab is described on the load record page.