Operations
Delivery orders
Issue a delivery order to the carrier, and record when the carrier signs it.
A delivery order (DO) tells the carrier to pick up the container and what you will pay for the move. This screen lists every DO your company has issued, unsigned ones first, and lets you issue a new one and record the carrier's signature.
- Where
- Operations › Delivery orders (/delivery-orders)
- Who opens it
- Documents · view
- Issue a DO
- Documents · create
- Record a signature
- Documents · edit
- Number
- DO- plus the load reference, e.g. DO-AR-0042. One per load.
- Audited
- do.issue, do.signed
What you see
Three numbers at the top: Orders, Awaiting signature, and Rate total.
| Column | What it holds |
|---|---|
| Order | The DO number and the date issued. |
| Container | The container (links to the load) and the load reference. |
| Route | Origin to destination, the customer and the carrier. |
| Rate | The carrier rate, pulled from the load. It is never typed here. |
| Signed | Accepted with who signed and when, or Awaiting carrier with a Record the signature button. |
Unsigned rows are tinted amber and listed first. With none issued you see No delivery orders.
Issue a delivery order
Press Issue a delivery order
At the top right. The list offers covered loads that have no DO yet (not Paid or Cancelled).Pick the load
Each option shows the load, the container and the carrier.Issue
The DO is created with the load's carrier rate and today's date. A line goes into the load's activity feed.
The server checks again before issuing:
| Message | Why |
|---|---|
| Assign a carrier before issuing a delivery order. | The load has no carrier. |
| Carrier is not cleared, so no delivery order can be issued: … | The carrier fails compliance. |
| Set the carrier rate on the load first. | The carrier rate is zero. |
| DO-AR-0042 is already issued. | A load has one DO only. |
Record the carrier's signature
Press Record the signature
On an unsigned row, or on the Delivery order card in the load record.Who signed it
The person at the carrier, not the company name.Signed on
The date. It cannot be in the future, because the carrier's payment terms count from this day.Save
The row turns to Accepted. The load's activity feed records it.
If no DO exists yet when you record a signature from the load record, one is issued first (with the same checks). A DO that is already signed cannot be signed again.
The PDF
This screen records the order and its signature. To make the delivery order PDF and email it to the carrier, use the Document center. It goes only to the carrier's FMCSA-registered email (R3).