Loading this screen. Nothing has gone wrong.
Loading this screen. Nothing has gone wrong.
Loading approvals. Nothing has gone wrong.
One queue for carriers, customers, credit requests, early payments and anything a partner sent through a portal. Every item says who decides it.
no insurance · no W9 · no reviewer
A carrier cannot be dispatched against until MC, DOT, insurance and W9 are all on file and a reviewer has approved in writing (§8.1).
Raised by Compliance intake · decided by Compliance
Asking to move the limit up. Loads for this account are blocked until it is decided.
The probationary limit was set at $2,000 before their first container landed. One load puts them over it, which is blocking work rather than managing risk. Asking for $10,000 and a review after three clean settlements.
Raised by Renée Okafor on 2026-09-03 · decided by Finance or the owner
No limit set. Terms requested: 15 days.
A new customer needs a credit decision before a load can be booked against it (§8.2).
Raised by Tomas Iyer · decided by Finance or the owner
Pays the carrier before the normal terms fall due.
Carrier asked for 2% quick pay to take the reload out of Laredo.
Raised by Ash Berglund on 2026-09-03 · decided by Finance or the manager
Nothing a partner submits changes a record until somebody here applies it (§8.8).
Signed delivery receipt, 2 pages, uploaded from the carrier portal.
Raised by dispatch@carrier.example on 2026-09-04 · decided by Operations
Nothing a partner submits changes a record until somebody here applies it (§8.8).
Carrier invoice for $2,940 — $190 above the rate confirmation.
Raised by billing@carrier.example on 2026-09-03 · decided by Operations
Every decision above also wrote an audit entry.